Terms & Conditions

Welcome to Brandvalue. By using our website or services, you agree to these Terms & Conditions. If you disagree, do not use our services.

1. General
Brandvalue offers automated Social Media Marketing (SMM) services. Placing an order confirms your understanding and acceptance of these terms.

2. Account Registration
- Provide accurate, complete information when registering.  
- You are responsible for your account’s security.  
- Brandvalue is not liable for losses from unauthorized access due to your negligence.

3. Services
- Service details, prices, and delivery times may change without notice.  
- Delivery times are estimates and not guaranteed.  
- Specific results (e.g., engagement quality or retention) are not guaranteed unless stated.

 4. Orders
- All orders are final once submitted.  
- Orders cannot be canceled, paused, or modified after placement.  
- You must provide correct usernames, links, and order details.

 5. Refund Policy
- Refunds follow our Refund Policy strictly:  
  - Only undelivered orders qualify.  
  - Services marked No Refill or No Guarantee are ineligible.  
- All refunds go to your Brandvalue Wallet only.  
- Wallet deposits are non-refundable and non-withdrawable.

 6. Wallet & Payments
- Payments are final once added to your Brandvalue Wallet.  
- Wallet funds can only be used for Brandvalue orders.  
- Chargebacks or disputes may lead to account suspension or termination.

 7. Refill & Guarantees
- Refills apply only to services with an explicit refill guarantee.  
- Requests must be made within the stated refill period.  
- No guarantees apply to services marked No Refill or No Guarantee.

 8. Account Suspension & Termination
Brandvalue may suspend or terminate accounts without notice for:
- Fraud, abuse, or misuse  
- Chargebacks or payment disputes  
- Violation of these Terms  
- Suspicious or illegal activity  

 9. Third-Party Platforms
Brandvalue is not affiliated with any social media platform and is not responsible for bans, content removal, or penalties from third parties.

 10. Limitation of Liability
Brandvalue is not liable for any direct, indirect, incidental, or consequential damages from using our services.

 11. Service Interruptions
We do not guarantee uninterrupted service and are not responsible for delays resulting from maintenance, traffic, or unforeseen events.

 12. Policy Changes
Brandvalue may update these Terms at any time without notice. Continued use means you accept the changes.

 13. Governing Law
These Terms are governed by applicable laws.

 14. Contact
For questions, contact us via the support ticket system.